"Check Cable", "Check Connection", or "Connecting to PC" when …
b. Select your scanner from the list and then click Properties. c. Click the Scan To Button tab. d. Make sure there is a check next to Register your PC with the "Scan To" functions at the …
"Document Jam" or "Clear the scanner jam" - Brother USA
13. When Document Jam or Clear the scanner jam cannot be cleared, it is typically due to an object stuck inside the ADF unit, such as torn paper, tape, adhesive/sticky notes, paper clips, …
Scanner is "Offline" or not connected - Brother USA
If the scanner is displaying as Offline or not connected to the computer, click on the link in the chart below that corresponds to your operating system and connection type for troubleshooting …
Vertical lines or streaks on copies, sent faxes, and scans
Vertical lines on copies, sent faxes, or scanned documents are typically caused by dirt, ink, corrective fluid, or other debris stuck on the ADF scanner glass. Cleaning the ADF scanner …
Scanner does not feed paper - Brother USA
If the problem continues, the scanner may need service. - If the scanner is listed, go to the next step. 5. Try a test scan. In the Properties, click the General tab and Test Scanner button. - If …
"Check Connection" or "No PC Found" - Network Connection
Applies to: Windows or MacintoshClick here to display all models covered by this answer.
Windows 11 Support - Brother USA
View the table below to determine support for your machine in Windows 11. If your model is not listed, then we don't have plans to release supported drivers or software. For machines with …
Lines on scanned documents - Brother USA
16. Do the lines appear on one-sided or "side two" of two-sided scanned documents? - If one-sided scans or "side one" of two-sided scans, clean the scanner glass again focusing on the …
"Cannot Scan AF" - Brother USA
Check the warranty status of your machine by clicking on the Machine Warranty Calculator. - If in warranty, it will instruct you how to schedule product replacement or repair. - If out of warranty, …
"Check Connection" - Brother USA
1.Please remove the usb connection from the scanner and the PC.