Description Understand and resolve Error and Support Codes that display on your PIXMA TS3120, TS3122 printer or computer screen.

This article lists the error codes that could be displayed on the device and the steps to correct them.

If the orange light flashes on your printer, make note of the printer's error code, then follow the action step (s) in the table below to correct the error. Some errors will require servicing.

Understand and resolve Support Codes when displayed on your computer and/or PIXMA MX490 / MX492 printer screen.

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message.

When a machine error occurs, the Alarm lamp is lit orange and the error code is displayed on the LED. Check the error code displayed on the LED and take the appropriate action to correct the error.

Support codes are displayed on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message.

Description Interpret and resolve the error codes that display on the LED screen of the PIXMA MG2120 printer.

Table 2 describes the cause of an error by the number of alternating green and orange (On and Alarm) lamp flashes. Count the number of flashes, then click on the Support Code link in the right column to …

When an error occurs in printing such as the printer is out of paper or paper is jammed, the Alarm lamp flashes or ON lamp and Alarm lamp flash alternately. For Windows, a Support Code (error number) …