This symptom indicates that the Dante services cannot communicate with the Dante-enabled devices on the network. This may be caused by port blockage due to protection software, a network …

Note: If no device information is displayed for a device, it can indicate a ConMon (Dante control and monitoring service) failure on the device. The device may need to be reset or restored.

To fix the problem, reinstall Dante Controller v3.5.0. Also ensure that you only use the latest version of Dante Firmware Update Manager (v.1.4.5.7) <available to download here>

Jun 24, 2020 · If a device is not shown in the Dante Controller there are a number of reasons that could be causing the problem. Firstly make sure the physical connection is set up.

Jun 24, 2020 · The ability of Dante controller to see and interact with devices was intermittent, but it was consistent in that we could always see the close venue (we'll call it A) from the broadcast room and …

Check that the network cable is plugged in and that the activity lights are flashing rapidly. Check that the correct network interface is selected. The network interface can be changed via the ‘interface …

When using Dante Controller on a Mac, use the 'Command' or 'Apple' key instead of the Ctrl key when following the instructions below, and substitute standard Mac key combinations where applicable – …

If icons other than green checks are showing at the cross-points, then the icons should be investigated as they typically indicate a problem with the Dante network or device.

Jan 30, 2025 · Because of the low frequency, we did not notice the problem during our prior testing and later learned that Digiface Dante is not supported for use with multiple devices.

Dante controller uses mDNS to discover the Dante devices. Since mDNS cannot be routed to different subnets, please make sure the Dante controller and the Dante devices are in the same subnet.