Bookkeepers manage financial records, track transactions, and ensure accuracy in a company’s finances. If you have an eye for ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

We invite you to join our industry specialists for a virtual session on how to use Bloomberg functionality in Excel. This ...

Microsoft Excel is practically synonymous with spreadsheets, but the cost, along with being trapped in Microsoft's ecosystem, ...

MESCIUS USA Inc., a global provider of award-winning enterprise software development tools, is pleased to announce the SpreadJS v19 release. This release delivers powerful enhancements to the ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals organized.

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Toys “R” Us Canada has sent notices of a data breach to customers informing them of a security incident where threat actors leaked customer records they had previously stolen from its systems. The ...

Online identity must shift from storing customer data to requesting verifiable proofs. zkTLS turns verification into a yes or no proof, not a document upload, which ties back to the goal of proof over ...

Qantas Airways said criminals stole nearly six million of its customer records in July as part of an attack on companies around the world. By Mark Walker The Australian airline Qantas Airways said on ...

Merchants are no strangers to rising payment-processing costs. Merchant-processing fees often feel unavoidable, driven by interchange rates and card-network rules that are beyond a merchant’s control.