Rather than a safety recall, the Ford Motor Company is fixing a notorious issue that impacts early Maverick pickup trucks by means of a customer satisfaction program. Internally referred to as 25N09, ...
Image credit: Avishek Das/SOPA Images/LightRocket via Getty Images Google has revealed that one of its Salesforce database systems, used for holding information on small- and medium-sized businesses, ...
Client management platforms have become an essential part of an RIA’s tech stack as these tools make it easier to access and update customer information. The Financial Industry Regulatory Authority ...
A tech entrepreneur named Jason Lemkin set out to document his experience using an AI “vibe coding” tool called Replit to make an app. But the “vibes” turned bad real quick. The AI wiped out a key ...
“We’ve deployed Azure Arc across 2,200 of our database servers. It has helped us simplify the management of our infrastructure, and we now have better visibility into which versions of SQL Server ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...
Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...
Washington, DC – A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to make detailed inferences, such as by using an “income ...
Heightened expectations backfire. Loyalty members expect better service and react more strongly when brands fall short. Unmet expectations can harm brand equity. Perks can backfire. Loyalty rewards ...
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