Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Everyday convenience is reshaping how we connect. Here's why small social moments matter, what we misjudge about others, and ...

LAKELAND, Fla. — Citrus Connection recently announced it is extending service by three hours on its most popular routes. The move is part of a $1.1 million pilot project funded by the Florida ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Transaction Network Services (TNS) today announced the launch of TNS Hosted Cloud Connect, a scalable, purpose-built cloud communications platform that enables providers to transform legacy on-premise ...

If SOS is showing up on your iPhone's status bar, it means there's no cellular connectivity for your phone. Here are two ...

With more than a decade of experience, Nelson covers Apple and Google and writes about iPhone and Android features, privacy and security settings, and more. There is nothing quite like the panic of ...

A home phone could be the only thing keeping you connected to the world when there's a massive mobile outage. Ian Sherr Contributor and Former Editor at Large / News Ian Sherr (he/him/his) grew up in ...