Virgin Media O2 has launched a certified customer service training programme with the Institute of Customer Service as part ...

O2 has received a surge in complaints after announcing last year that its new £2.50 monthly price rise for 2026 would apply ...

THE broadband, mobile and TV providers racking up the most disgruntled customers have been revealed. Vodafone received the ...

Reddit is awash with reports of customers waking up to find a message saying their accounts have been locked.

O2 has emerged as the most complained-about provider with consumer dissatisfaction with the UK’s telecommunications sector ...

O2 has announced that its 5G Standalone service is now available to more than 800,000 residents and businesses in Wales, ...

VIRGIN Media O2 customers are being warned their accounts face being locked for weeks due to “security reasons”. In some ...

AI chatbots are turning into accidental snitches — and in some cases, they’re handing out real people’s phone numbers to ...

Virgin Media customers can get a £300 Trip.com voucher to spend on their summer holiday if they sign up for the Max Volt ...

Telefonica (NYSE:TEF) reported a stronger start to 2026, with management pointing to revenue growth, improving operating ...

Roz Dean, 72, exceeded her company phone's SIM card's 50GB monthly limit over a three-month period and was dumbfounded when ...

‘AI gave me your number’: The new trend turning ChatGPT hallucinations into harassment - INSIDE STORY: Known as ‘AI doxxing’, victims say popular chatbots are sharing their personal phone numbers with ...