As a small business owner, your customers are the core of your business. Without them, success is elusive. When your customers make a request, they expect you to fulfill it as best as possible.

Recall the diner scene in the movie Five Easy Pieces in which an improvising Bobby Dupea (played by Jack Nicholson) tried to obtain a side order of toast by asking for a chicken salad sandwich with ...

Ken wants to speak to the manager — of Amazon. A UPS delivery driver has gone viral sharing his “unreasonable” customer request, joining in on a viral TikTok trend. TikTok user @your_uncle_dave posted ...