Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

ServiceNow isn't just a tool. It’s also an ecosystem that can revolutionize how organizations operate. But too often, teams using this platform aren’t maximizing it. For those teams, a new Service ...

ServiceNow's Q4 subscription revenue grew 21% YoY with 97% of revenue from subscriptions and a 98% renewal rate, demonstrating strong customer retention. The company has strategically integrated AI ...

Artificial intelligence company ServiceNow is expanding to downtown West Palm Beach. The company plans to hire more than 850 people over the next five years. ServiceNow will be the anchor tenant of ...