Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Content moderation has been one of the thorniest issues on the internet for decades. It's a difficult subject matter for anyone to tackle, considering the subjectivity that goes hand-in-hand with ...

Since 2018, privacy laws such as the GDPR have reshaped the digital landscape, mandating transparent data usage and minimal storage. These laws, while crucial, often lack explicit guidance on data ...

Content moderation has always been a pit of despair for Meta. And now, Mark Zuckerberg's "apology tour" seems to be ...

Under the embattled company's new system, users who verify their age will only be allowed to chat with others in a similar age range—unless they are classified as a 'Trusted Connection.' Graphic ...

ChatGPT-creator OpenAI is working on the development of its GPT-4 large language model (LLM) to automate the process of content moderation across digital platforms, especially social media. OpenAI is ...

The social platform is open-sourcing its content moderation tool and allowing users to build moderation services of their own. The social platform is open-sourcing its content moderation tool and ...

Social media has become a daily companion for communication, information, and expression. While it offers many benefits, excessive use without moderation can negatively impact physical health, ...