AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

Nobody likes chatbots, and I get why. They tend to be clunky, slow, and worst of all, unhelpful. That probably explains why more people would rather wait on hold to talk to a human agent than get ...

More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...

Jason R.C. Nurse receives funding from The Engineering and Physical Sciences Research Council (EPSRC), The Research Institute for Sociotechnical Cyber Security, and The National Cyber Security Centre ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...