An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

The key step in writing a Standard Operating Procedure (SOP) is making the decision to DO IT! Then write down the TOP THREE FRUSTRATIONS in your business. In other words, those problems with job and ...

Standard safety or operating procedures are a set of instructions an organization or industry association develops to define or standardize the steps involved in specific tasks that are part of a ...

It is difficult to plan operations or events as a staff, especially at the battalion level, when so many of the planners are young and inexperienced. Even the battalion executive officer (XO) and the ...

I operate a distributed company with a remote-based workforce scattered worldwide. My team includes employees and freelancers based in the Southeastern U.S., Mexico and Southeast Asia, and near my New ...

As we near the end of the 4th Quarter of Fiscal Year 2020, the year has been fraught with numerous challenges requiring individual units, Army aviation, and the Army as a whole to review how it ...