Forbes contributors publish independent expert analyses and insights. Mike Kappel is the Founder of Patriot Software, LLC. When it comes to running a business, your customers’ satisfaction matters.

CISA is warning that its Chemical Security Assessment Tool (CSAT) environment was breached in January after hackers deployed a webshell on its Ivanti device, potentially exposing sensitive security ...

CSAT has become a major hurdle in UPSC Prelims. Check the ideal CSAT mock test strategy, how many mocks to attempt, when to ...

In the age of improved customer experience, CSAT (Customer Satisfaction) Scores have become far more valuable in gauging overall CX, resulting in increased profit for businesses and greater ROI on ...

This year's high school seniors will take the 2026 College Scholastic Ability Test (CSAT) on November 13. Although the plan to increase medical school admissions has been scrapped, the number of ...