In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

More organizations are planning to make the leap to shared financial services, but they're not necessarily excited about it -- or confident that they'll see many benefits. Shared services aren't ...

Shared services often grapple with mountains of data associated with tasks which are crucial but are often repetitive and heavily reliant on data manipulation According to Gartner, 70% of ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such as ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...