Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow today announced its latest ...

The information technology workflow management giant ServiceNow Inc. said today it’s expanding its family of Now Assist generative artificial intelligence agents. The new Now Assist in Virtual Agent, ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...

With its Yokohama release, ServiceNow isn't just adding AI to workflows—it's creating an orchestrated army of autonomous agents that the company hopes will change how enterprises handle everything ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

New Apriel Nemotron 15B reasoning model delivers lower latency, lower inference costs, and faster agentic AI—purpose built for performance, cost, and scale ServiceNow brings accelerated data ...

Many have dubbed this year "the year of AI agents," as these AI systems that can carry out tasks for users are especially useful for optimizing enterprise workflows. At ServiceNow's annual Knowledge ...

ServiceNow finalised its acquisition of Moveworks on December 16, 2025, blending the startup's AI assistant and search tools with its own workflow platform. This move aims to streamline employee ...