SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

3CLogic to transform the IT service desk experience for leading footwear and accessories organization with a purpose-built contact center solution for ServiceNow designed to enhance agent efficiency ...

UPS is a global pick-up and delivery business that is changing the way it services its customers and employees, with ServiceNow. UPS is a globally recognised package distribution, home delivery and ...

Dedicated to enhancing user experiences and driving digital transformation, Astreya, the company with over 2,400 IT professionals across more than 40 countries, identified key opportunities to ...

Adoption of ServiceNow-centric CCaaS provider highlights growing demand for voice-first AI engagement platform. ROCKVILLE, Md., Oct. 1, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact ...