The Salesforce AppExchange Tools Market is primarily driven by the increasing need for seamless CRM customization, advanced workflow automation, and integrated business applications across enterprises ...

Who Is Salesforce CRM For? Salesforce is a powerhouse platform ideal for companies that want to see better results from their sales and marketing efforts. You can run multichannel campaigns through ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Online provider coins term “platform-as-a-service” to highlight development tools to extend CRM, build custom apps that run on its hosted infrastructure. Salesforce.com Tuesday rolled out the ...

Salesforce.com, a provider of hosted applications, introduced on Tuesday new customization options for its online customer relationship management software. The Web-based CRM specialist also announced ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.