Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...
In November, The Joint Commission released data from a surgical site infection project led by its Center for Transforming Healthcare in collaboration with the American College of Surgeons. The project ...
Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...
The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...
In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...
Dr. Mark R. Chassin, MD, FACP, MPP, MPH, is president of The Joint Commission and also president of the Joint Commission Center for Transforming Healthcare. Previously, Dr. Chassin was the Edmond A.