The 10 percent discount serves as a common starting point for many retailers. This figure represents a careful calculation that allows businesses to stimulate sales while maintaining reasonable profit ...

The retail industry has seen tremendous change over the years, especially since the pandemic. Customers are looking for more personalized shopping experiences, and sustainability is another concern ...

Editor’s note: Michael Brown is a partner and Roy Kamar is a manager in the consumer practice of Kearney, a global strategy and management consulting firm. Views are their own. In earlier days of ...