This publication explains the concepts of quality assurance and quality control. It provides examples, illustrated by good practices, of their implementation within the processes of the management ...

Quality control, as every CPA knows, is a crucial component of an accounting practice. Yet quality control’s importance isn’t always prominently reflected in firm incentives. Firms obviously must pay ...

When customers feel that they can count on the consistent quality of your products, they're more likely to give you their repeat business. Consistent quality takes hard work, attention to detail and ...

I’m inordinately pleased to announce that as of 24 October 2023, Take Control Books is celebrating its 20th anniversary (for our intro article, read “Do You Want to Take Control?,” 20 October 2003).