Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

Dana Miranda is a Certified Educator in Personal Finance, creator of the Healthy Rich newsletter and author of You Don't Need a Budget: Stop Worrying about Debt, Spend without Shame, and Manage Money ...

Desired results are relatively easy to identify. CEOs, executives, and leadership teams develop goals, to increase efficiency, grow revenue, or expand the company’s operations. A spirited annual ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

Not every business is filled with star employees who consistently meet or exceed the expectations placed on them. For employees who don’t fall into that category, the responsibility of helping them ...

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a ...

A performance improvement plan, or PIP, is a formal, structured and specific plan that outlines a performance problem and steps for improvement. As a company leader, you can use a PIP to develop an ...

In HR and talent management, Performance Improvement Plans (PIPs) have long been the standard approach to addressing performance issues. Ostensibly designed to help employees improve, PIPs often serve ...