Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Many businesses are undergoing a digital transformation to keep up with trends and to meet the new demands of the market. Companies must adopt digital technology in all business areas, like their ...

Even for most microbusinesses, a single phone line isn’t enough. You may need to answer customer inquiries, provide direct extensions for all employees and handle other unique needs. To handle each of ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

If you’re thinking about replacing or upgrading your business phone system, you have an important choice to make. Do you want to use a Voice over IP (VoIP) or a Private Branch Exchange (PBX) service?

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...

All businesses need to deliver timely, effective communications both internally and externally. Failing to do so can stifle team-wide productivity and engagement, alienate existing and potential ...