Mozart, Tchaikovsky, Sinatra and Hendrix – these and many other of the world's most famous musicians have had "perfect" or "absolute" pitch. The ability, defined as recognizing the pitch of a musical ...

The words you say as a leader are actually a pretty small part of the story. Words form only about 20% of the information people get from you, and some research shows it’s as little as 7%. The rest is ...

Disagreements are an inevitable part of life, whether in the workplace or in personal relationships. How we handle these moments of conflict can greatly influence the outcome. Master nonverbal ...

Our body language often says more than the words coming out of our mouths. This is especially true when it comes to sales. When you are trying to sell a product or service to a potential buyer that ...

We all give ourselves away every minute of every day. That is, we broadcast our true intentions, feelings, and even thoughts without knowing it through our body language, tone, and facial expression.

When you’re forced to give a customer an answer that isn’t their first choice, perception counts for a whole lot. These conversations are where intuition, tone, and empathy can swing the pendulum one ...

Recently Ms. Carolyn Logan spoke at City Council’s open comment session, as she frequently has in the past several months, about the unchecked violence in our community. She also spoke about something ...

The way we carry ourselves, our body language, tone and even unspoken thoughts can influence our environment, shaping interactions and relationships more than we realize. You may have experienced ...