In an increasingly “smart” world, data is being created everywhere. Engineers and manufacturers generate massive amounts of data for every part, process and product made. However, the future of ...

If you take a step back to observe the motives behind the Great Resignation, one thing is clear—employees aren’t feeling engaged or valued in their work. In fact, according to Gallup, disengagement ...

Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.