The restaurant industry is grappling with big questions about consumer behavior, efficiency, and labor this year, analysts ...

The art of marketing involves putting messages out into the universe and targeting those messages to customers with the aim that customers will successfully engage and change their behavior—most often ...

Zehra Cataltepe is the CEO of TAZI.AI, an adaptive, explainable AI and GenAI platform for business users. She has 100+ AI papers & patents. As of 2022, financial institutions have, on average, a 3.65% ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Zeca Media has released a new report examining how AI-driven search tools are reshaping the way customers evaluate and select local service providers in 2025 and beyond. New York, United States, ...

Sales force automation technology can help companies improve their forecasting. Client management and sales are key functions in most organizations, and companies are increasingly realizing the ...