When I talk about emotional intelligence, I’m not referring to a fixed trait. Emotional intelligence is a set of skills that can be developed. In my model of emotional intelligence those skills fall ...

Does a leader need to be skilled at each of the twelve emotional intelligence competencies in order to perform well? That’s a question many people ask when they first encounter my model of emotional ...

Editor's Note: The Armament University is offering a new class on emotional intelligence. The Picatinny Voice asked staff writer Cassandra Mainiero, who took the class, to write a first-person account ...

Last quarter, a manufacturing client was losing supervisors at great cost. Exit interviews showed these technically skilled leaders struggled with team dynamics, conflict and communication—they lacked ...

In today’s world of increased performance demands and extreme busyness, most leaders are underperforming. Leading with Emotional Intelligence (EI) helps upgrade your performance by integrating ...

Have you ever wished you could clone your most effective leaders? There’s a better way: Using competency models. Competency modeling is a way to clarify the skills and behaviors that are common ...