How do you track customers’ interactions with your company? Touchpoint Dashboard has released an online customer journey mapping tool to do just that. The Wichita, Kansas-based company said that the ...

Touchpoint Dashboard is a web-based touchpoint and customer experience mapping tool allowing you to map and visualize customer journeys and the different touchpoints for any given business model and ...

"Touchpoint Guru" Hank Brigman defines a touchpoint as an influential action initiated by a communication, a human contact or a physical or sensory interaction. Each touchpoint is a message that ...

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Startups.co.uk is reader supported – we may earn a commission from our ...