Expansion of Now Assist into industry solutions for telecom, media, and technology, financial services, the public sector, and more allows organizations to recognize the value of GenAI, fast Now ...

MUNICH & NEW YORK--(BUSINESS WIRE)-- Accenture (NYSE: ACN) has entered into an agreement to acquire maihiro, a provider of customer experience and customer relationship management consulting, ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...

ServiceNow service management capabilities to be extended to all BT Group units ServiceNow Service Bridge to connect BT Group with their enterprise customers for seamless automation BT Group to pilot ...

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services. The NICE partnership enables ServiceNow to deliver ...

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while furthering its vision of becoming the enterprise ‘orchestrator of AI’ ServiceNow ...

D-Tools, Inc. has announced significant updates to its D-Tools Cloud web-based software platform, including a comprehensive service management suite aimed at enabling recurring revenue opportunities ...

NEW YORK--(BUSINESS WIRE)--EasyVista, a global leader in IT Service Management, has partnered with Prevolution, a leading consulting and software company, to deliver service management and information ...

With over 60,000 stores around the world, 7-Eleven has a huge task in serving its customers. It has redefined its processes using the ServiceNow platform to do just that. 7-Eleven prides itself on its ...