Communication channels are the means through which people in an organization communicate. Thought must be given to what channels are used to complete various tasks, because using an inappropriate ...

The explosion of digital technology has transformed how businesses deal with customers, but despite the evolution of websites, blogs and social media, traditional forms of communication are still ...

♦ Focuses on communication channels technical writers use to obtain and verify information, and their reasons for selecting them ♦ Analyzes data from a survey of 30 technical communicators who ...