New York Gov. Hochul has chosen the 20th anniversary of the Sept. 11 attacks to sign a bill that officially extends “first responder” designation to all 911 operators and dispatchers across the state, ...
Emergency dispatchers deserve to be recognized as “first responders,” a designation that opens up a broad new category of legal benefits for these vital workers. A bill currently moving through the ...
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The horrors you hear as a 911 operator
“I have heard people murdered. I have heard people commit suicide. I have heard people walk into a room to find their ...
Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...
HOUSTON – The fallout continued Monday after a Houston 911 operator was accused of hanging up on hundreds of people calling to report an emergency. City officials announced that Crenshanda Williams' ...
911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...
PROVIDENCE, R.I. (AP) -- Global Positioning System technology will be in use by this fall to help 911 operators pinpoint emergency calls to within feet in Providence and several surrounding cities.
SPARTANBURG, SC (WSPA) – On Thursday morning, Spartanburg County deputies sped down Shiloh Church Road to the scene of a burglary in progress. One man was taken to the hospital after being shot, ...
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